Contact Our Support Specialists
Need a hand? Our support team is ready to assist with account-related enquiries, verification and KYC, technical concerns or general feedback. Whether you need help managing deposit limits, understanding promotions or verifying your account with authorised documents, our centre can guide you through the process. Contact us and we’ll do our best to help, and we can advise on deposits, withdrawals and responsible play; it’s our small favour to keep your play safe and straightforward for players in the UK.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24-hour response, live chat) |
| General enquiries | [email protected] (general enquiries) |
| Affiliate enquiries | [email protected] (partner enquiries) |
| Phone | +44 20 7946 0821 (calls answered Mon-Fri, UK time) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
| Payments | [email protected] (withdrawal queries) |
| Privacy | [email protected] (data requests) |
Support via Email
Email is the preferred way to contact us for detailed requests, account-related issues or to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any relevant account information to help us respond quickly. Providing screenshots or reference numbers will speed up handling and reduce delays.
Submit Your Inquiry
NameEmailMessageSend messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. Simple account or payment questions are usually handled fastest, while complex cases such as verification, security checks or disputed transactions may take longer depending on their nature. We’ll keep you updated and may ask for documents to help speed up resolution.
Feedback
We'd love to hear your feedback, suggestions or ideas for improving Crush Wins. Please share what worked well and what could be better - every comment helps us refine the site, promotions and games. Feedback is reviewed carefully by our team and used to improve the service and your experience at CrushWins. Send thoughts to [email protected] or use the contact form.